Chatbots & Support

Looking for the best chatbots & support tools in 2026? We've curated and reviewed 21 options to help you find the perfect fit for your needs.

21 tools 3 free Avg score: ★ 4.3

⭐ FEATURED

Tidio

AI chatbot that sells and supports

Shopify Free From $29/mo ★ 4.4

Verloop

Automates customer support and pre-sales chats

From $83/mo ★ 4.7

Tars

Automates customer support and pre-sales chats

From $28/mo ★ 4.6

Drift

Automates customer support and pre-sales chats

From $47/mo ★ 4.5

Ultimate

Automates customer support and pre-sales chats

From $45/mo ★ 4.5

Gorgias

AI helpdesk built for e-commerce

Shopify From $10/mo ★ 4.5

Intercom

AI-first customer service platform

From $39/mo ★ 4.5

ManyChat

Automates customer support and pre-sales chats

From $83/mo ★ 4.4

tawk.to

Automates customer support and pre-sales chats

Free From $29/mo ★ 4.4

Chatfuel

Automates customer support and pre-sales chats

From $29/mo ★ 4.4

Zendesk

Enterprise customer service suite with AI

From $19/mo ★ 4.4

Forethought

Automates customer support and pre-sales chats

From $40/mo ★ 4.3

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Gladly

Automates customer support and pre-sales chats

From $79/mo ★ 4.3

Kustomer

Automates customer support and pre-sales chats

From $36/mo ★ 4.2

Crisp

Automates customer support and pre-sales chats

From $86/mo ★ 4.2

Ada

Automates customer support and pre-sales chats

From $10/mo ★ 4.1

Landbot

Automates customer support and pre-sales chats

From $36/mo ★ 4.1

Richpanel

Self-service customer portal for e-commerce

From $29/mo ★ 4.1

Freshchat

Automates customer support and pre-sales chats

From $83/mo ★ 4.0

Kommunicate

Automates customer support and pre-sales chats

From $50/mo ★ 4.0

Botpress

Automates customer support and pre-sales chats

Free From $29/mo ★ 3.9

Frequently Asked Questions

What are the best chatbots & support tools in 2026?

We've reviewed 21 chatbots & support tools. The top-rated options based on user reviews and features are listed at the top of this page, sorted by score.

Are there free chatbots & support tools?

Yes! 3 out of 21 tools in this category offer a free tier or are completely free.

How do we rate chatbots & support tools?

Our ratings are based on a combination of user reviews, feature analysis, pricing value, and our editorial assessment. Each tool is re-evaluated periodically.

Know a great chatbots & support tool we're missing? Submit it here.